The Workflow
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Submit a new question using the form below
You'll get a reply by email, usually within 3 business days.
One question or one piece of feedback per submission.
Not a canned response, an actual answer.
3.
Keep the conversation going by replying to that email thread.
No need to resubmit the form to continue a conversation already in motion.
4.
Starting something new? That's a fresh form submission, not a reply to an old thread
This is what keeps your requests organized and trackable.
What's Included
Up to 3 open topics at a time.
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Up to 3 reply rounds per topic.
Example: One question or one piece of feedback on one document (5 pages or fewer) counts as a single request.
A couple of honest boundaries:
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This is written support between projects, not a replacement for a live working session on something complex or time-sensitive.
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If you're at 3 open topics and need to ask something new, wrap up or park an existing one first. I'll let you know if you're at the limit.
